We pride ourselves on offering new wares from our Space Depot that find unique forever-homes with spacekeebers. To ensure this is a continued tradition of AstroBunny Studios, we do not allow refunds.
All sales are final and are not eligible for cancellations, refunds, or exchanges once payment has been made. We also do not accept order exchanges of any kind.
Please double check your cart before purchasing the product(s).
We reserve the right to modify our refund policy at any time, so please review it frequently. Any changes and/or clarifications will take effect immediately upon their posting to our website.
We reserve the right to modify our shipping policies at any time, so please review it frequently. Any changes and/or clarifications will take effect immediately upon their posting to our website.
All orders from AstroBunny Studios are shipped from California through the United States Postal Service (USPS). Any orders placed on Monday-Friday will usually be processed, packaged, & shipped the next Saturday, but this is NOT a guarantee. Please allow up to 2 weeks (14 days) from the day you place your order for your order to be processed, packaged, & shipped. You will be emailed once your package has shipped. Please note that decal-only orders are shipped in flat envelopes via USPS First-Class Mail, which does not come with tracking. All other orders are shipped via USPS First-Class Package, which does include tracking.
Although AstroBunny Studios is proud to offer its products to international spacekeebers and consumers, it is not responsible for any customs, taxes, and/or fees that are applied to your package if you are ordering internationally. If you are shopping overseas and/or outside the United States, please make sure you are aware of your country’s customs policies on imported goods. Some packages may be subject to additional taxes or fees before you can collect them. These fees are the responsibility of the consumer.
AstroBunny Studios is not responsible for any lost packages, and will not refund or replace any lost packages.* Once a package is dropped off at a USPS office, AstroBunny Studios has no control over the actions of their handling of packages or how fast they ship packages.
AstroBunny Studios is also not responsible for any packages that fall victim to pirates of any kind, including, but not limited to, porch and space ones.*
*If it has been determined that a shipping carrier has truly lost a package, or a pirate got to it before the consumer did, feel free to reach out to AstroBunny Studios via our contact page and we may be able to compensate.
Compensation is at the sole discretion of AstroBunny Studios and is determined on a case by case basis. Compensation of lost packages is not a guarantee.
Finding out a package has been lost is never fun, but we hope you find a reason to smile again soon.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – THIRD PARTY SERVICES
Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.